Each Tingle product is handmade using resin and yarn, primarily featuring crochet work. We require up to one month to complete your custom order.
Fifty percentage in advance payment is required to begin work on your order. The remaining balance, including shipping charges, must be paid upon completion of the product and before shipping.
Shipping will commence only after the order is completed and full payment (including shipping charges) is received. Shipping charges are not included in the product price and will be calculated separately.
Estimated delivery times will be provided once the order is shipped. All payments, including shipping charges, must be completed before the product is shipped.
We currently only ship within [your country/region]. For international inquiries, please contact us directly.
Once your order is shipped, we will provide a tracking number for you to monitor its progress.
Due to the custom nature of our products, processing times may vary. We will communicate any changes or delays promptly.
As our products are custom-made, we do not offer returns or exchanges unless the item is damaged during shipping. Please inspect your item upon receipt and notify us within 48 hours of any issues.